Quality commitment
EnZa Analytical services Quality Objectives
EnZa Analytical services sets the following Quality Objectives in the accomplishment of the laboratory’s Mission and in the manner stated in its Values:
Maintain a documented, internationally-recognized quality system that incorporates adequate review, and audit as well as quality assurance of laboratory data.
Retain trained and appropriately supervised laboratory personnel that demonstrate continuing proficiency to carry out assigned activities.
Use only validated and appropriate test methods (and related work instructions) that incorporate adequate quality control.
Use only those facilities, equipment, supplies and services that are appropriate to the work of the laboratory. Ensure they are functioning properly and meet required specifications.
Handle all samples, from acquisition to disposal, with adequate security, protection of integrity using defined processes for their acquisition or receipt, identification, checking, routing, storage and disposal.
Maintain a rigorous data/record management procedure that incorporates adequate procedures for the security, recording, calculation, validation, authorisation, transmittal, storage and disposal of all records generated within the EnZa Analytical services.
Manage the laboratory workload so that we do not compromise the ability to produce valid and competent results.